Top Claims Technology Stories
Adapting to changing policyholder behaviors & expectations
By Kenneth SaldanhaThere is a need to evolve data analytics alongside changing customer behaviors and expectations.
These articles highlight how insurers are implementing new technology in their organizations, provides insights on the process, and how policyholders are utilizing and interacting with the technology. We also identify vendors, programs and technology insurers are using and how it is affecting the claims process.
There is a need to evolve data analytics alongside changing customer behaviors and expectations.