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Technology is transforming the insurance industry. The Internet of Things (IoT) is allowing carriers to use technology in new ways, particularly to help mitigate risks much earlier. This can mean significant cost savings for clients, businesses and insurers. And, it is changing the risk landscape in a very positive way as insurers help their clients become more proactive instead of reactive.

Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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