Auto

Cell phone use and two-way communication systems in automobiles are facing scrutiny again, this time from the Center for Auto Safety (CAS).

According to the results, the number of waterlogged wrecks revealed by Carfax vehicle history reports has doubled nationwide over the last five years.

Three companies have filed a joint friend of the court brief with the Indiana Supreme Court on a case that sets a potentially serious precedent for emotional distress claims in the insurance industry.

The typical U.S. driver will pay less for auto insurance in 2007 than in 2006, with the average premium expenditure expected to drop by 0.5 percent.

J.D. Power's report, the 2006 Collision Repair Satisfaction Study, illustrates the importance and impact of customer service in the insurance industry.

Last month your resident image-smasher took a look at the bane of all auto claim adjusters, the low impact soft tissue (LIST) claim.

One starts to wonder about the collective intelligence when the 20-year-old Oldsmobile Cutlass starts showing up as the top car stolen in some states.

Having recently spent some time in a claim factory cranking out routine bodily injury claims in a major urban area, your image-breaking correspondent has an ever-increasing appreciation for the modern auto insurance claim adjuster.