Best Practices

Let customer experience (CX) — and strategic choices — guide your modernization strategy.

Leaders in insurance and claims modernization will view digital transformation as a continuous discipline.

There are enough spooky things happening around Halloween without having to think about insurance risk.

California's new framework allows child sexual abuse survivors to file civil suits until at least age 40.

Take a relationship-focused approach from the start rather than viewing the process as purely transactional.

Renovations change exposures in ways that are often overlooked. Here's what insurance agents, brokers and carriers should know.