In addition to tightening bonds with policyholders, customer-facing apps also bring benefits to other parts of the insurance business.

Connected devices are poised to shake up the industry. Here's what brokers can do to stay ahead of disruption.

Agents are in a unique position to effectively educate and prepare customers for future risks that insurance could cover.

Two major hurricanes arrived in New Orleans 16 years apart, and both provide lessons for the insurance industry.

Technology can reduce claim frequency, assist in determining cause and document evidence for subrogation.

Technology is helping insurers reduce homeowner risks, but will the same devices work in commercial properties?

For insurers, better understanding their data provides more significant competitive advantages.

The right implementations can help carriers balance time, expenses and resources efficiently.