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Media & Resources
Continuing his review of the Top-10 stories of 2006, NU Editor In Chief Sam Friedman talks in today's blog entry about how rating agencies are becoming more demanding, prompting some insurers to gripe
TRIA Renewal Is A No-Brainer!
You would think that renewing federal reinsurance protection for terrorism risks in the short term, and establishing a permanent backup facility of some sort for ...
Wolters Kluwer Financial Services announced the release of AuthenticWeb for Contract Provisions, a desktop module allowing life and health insurers to focus on business objectives and improve speed
Claims News Service, Sept. 27, 3: 55 p.m. EST -- Progressive Commercial Auto, part of The Progressive Group of Insurance Companies, recently published a study that analyzes what months and days of the
Undefined "moral obligations" should never influence the settlement of "wind versus water" hurricane claims--or any other uninsured loss--NU readers agreed in response to our latest column on "A Quest
For our latest "Question Of Ethics" column, we asked readers how they reconcile potential conflicts that inevitably arise with contingency fees. NU Editor In Chief Sam Friedman highlights reader respo
Florida's new governor, Charlie Crist, has signed into law a hodge-podge bill designed to save a devastated property insurance market, but which will no doubt end up doing far more harm than good in t
While it is rare for the property-casualty insurance industry to mount a united front on almost any controversy, conflict within the business was particularly harsh this year on a number of major publ
Life might have turned out quite differently for Sen. Trent Lott and the insurance industry had the Mississippi Republican--who lost his house in Hurricane Katrina--gotten his coverage through an inde
Don't Show Me The Money, Spitzer Says
It was pretty funny to read last week about how American International Group donated $50,000 in December 2003 through various subsidiaries to the gubernatorial campaign ...
Resources
Fleet Response
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download Resource
ZestyAI
From ZestyAI
Wildfire risk is no longer confined to the West, and structural losses are outpacing acres burned. This report provides P&C insurers with critical insights into this year's wildfire season and the property-level underwriting strategies needed to adapt.
Download Resource
ECHO
From ECHO
Paper checks for workers' comp are slow, risky, and outdated. See how one regional carrier partnered with ECHO to modernize indemnity payments, achieving 99% digital adoption in the first month while reducing fraud and improving the claimant experience.
Download Resource
ECHO
From ECHO
Paper checks for workers' compensation create significant fraud risks, regulatory burdens, and operational overhead. This guide outlines why carriers are moving to digital payments to enhance security, ensure compliance, and improve the claimant experience.
Download Resource
Way.com
From Way.com
The auto insurance industry faces a commoditization crisis. When customers only hear from you at renewal, price becomes the only differentiator. This white paper reveals how to close the engagement gap and build lasting customer loyalty.
Download Resource
ePayPolicy
From ePayPolicy
Stuck chasing reports, approvals, and signatures? This checklist outlines six high-impact automation strategies designed to eliminate busywork, reduce operational costs, and free up your team for what matters most: strategic growth.
Download Resource
Way.com
From Way.com
For auto insurance carriers, customer interaction is rare until a claim occurs. Discover how embedded roadside assistance creates positive touchpoints that build loyalty, strengthen your brand, and provide valuable data insights. Download the guide.
Download Resource
Way.com
From Way.com
Insurance carriers often struggle with low customer loyalty and satisfaction. This guide explores how embedded benefits create positive, everyday touchpoints, transforming the policyholder relationship and boosting key CX metrics like NPS and CSAT.
Download Resource
Way.com
From Way.com
Customer loyalty in auto insurance is more fragile than ever. This guide provides a new playbook for insurers to build lasting relationships by adding value beyond the policy and turning key moments into trust-building opportunities.
Download Resource
Covenir
From Covenir
As severe weather events surge, claims leaders face immense pressure. This playbook outlines six practical strategies to improve readiness, strengthen operational resilience, and better support policyholders when disaster strikes.
Download Resource
Way.com
From Way.com
Harbor Insurance faced frequent complaints and low usage with their previous roadside provider. By partnering with Way, they transformed their customer experience, increased revenue, and boosted policyholder retention. Download the case study to learn how.
Download Resource
Zywave
From Zywave
In a competitive P&C market, price is no longer the key differentiator. This white paper introduces a practical scorecard for carriers to measure and improve the agent experience, turning ease of doing business into a growth strategy.
Download Resource
Soteris
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download Resource
ECHO
From ECHO
Policyholders expect fast, digital claim payments, but the P&C industry lags behind, risking customer loyalty. This guide explores how to overcome barriers to digital adoption and transform your payment process for the modern consumer.
Download Resource
Zywave
From Zywave
As the insurance market softens, are your client relationships at risk? This self-assessment framework for P&C professionals helps you identify 7 critical signals in client behavior to strengthen retention before it?s too late.
Download Resource
Soteris
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download Resource
TomTom
From TomTom
The commercial auto insurance market is notoriously unprofitable. Discover how leading insurers are reversing this trend by enriching telematics with contextual location data to improve risk selection, reduce premium leakage, and boost ROI.
Download Resource
TomTom
From TomTom
Traditional zip code data is too broad for accurate risk analysis. Explore how granular location and traffic data can help carriers improve territory definition for more competitive and precise auto insurance policy pricing.
Download Resource
ECHO
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
REInsurePro
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
REInsurePro
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
ePayPolicy
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
ECHO
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
Fleet Response
From Fleet Response
Managing claims in-house can be costly and inefficient. This guide explores the key benefits of outsourcing claims management and subrogation to reduce costs, streamline operations, and maximize recoveries for your business.
Download Resource
Fleet Response
From Fleet Response
Fleet incidents are more than just operational headaches; they're overlooked value leaks. This paper reveals how a strategic partnership approach to claims, safety, and subrogation can reduce costs and turn disruption into momentum.
Download ResourceFleet Response
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download ResourceZestyAI
From ZestyAI
Wildfire risk is no longer confined to the West, and structural losses are outpacing acres burned. This report provides P&C insurers with critical insights into this year's wildfire season and the property-level underwriting strategies needed to adapt.
Download ResourceECHO
From ECHO
Paper checks for workers' comp are slow, risky, and outdated. See how one regional carrier partnered with ECHO to modernize indemnity payments, achieving 99% digital adoption in the first month while reducing fraud and improving the claimant experience.
Download ResourceECHO
From ECHO
Paper checks for workers' compensation create significant fraud risks, regulatory burdens, and operational overhead. This guide outlines why carriers are moving to digital payments to enhance security, ensure compliance, and improve the claimant experience.
Download ResourceWay.com
From Way.com
The auto insurance industry faces a commoditization crisis. When customers only hear from you at renewal, price becomes the only differentiator. This white paper reveals how to close the engagement gap and build lasting customer loyalty.
Download ResourceePayPolicy
From ePayPolicy
Stuck chasing reports, approvals, and signatures? This checklist outlines six high-impact automation strategies designed to eliminate busywork, reduce operational costs, and free up your team for what matters most: strategic growth.
Download ResourceWay.com
From Way.com
For auto insurance carriers, customer interaction is rare until a claim occurs. Discover how embedded roadside assistance creates positive touchpoints that build loyalty, strengthen your brand, and provide valuable data insights. Download the guide.
Download ResourceWay.com
From Way.com
Insurance carriers often struggle with low customer loyalty and satisfaction. This guide explores how embedded benefits create positive, everyday touchpoints, transforming the policyholder relationship and boosting key CX metrics like NPS and CSAT.
Download ResourceWay.com
From Way.com
Customer loyalty in auto insurance is more fragile than ever. This guide provides a new playbook for insurers to build lasting relationships by adding value beyond the policy and turning key moments into trust-building opportunities.
Download ResourceCovenir
From Covenir
As severe weather events surge, claims leaders face immense pressure. This playbook outlines six practical strategies to improve readiness, strengthen operational resilience, and better support policyholders when disaster strikes.
Download ResourceWay.com
From Way.com
Harbor Insurance faced frequent complaints and low usage with their previous roadside provider. By partnering with Way, they transformed their customer experience, increased revenue, and boosted policyholder retention. Download the case study to learn how.
Download ResourceZywave
From Zywave
In a competitive P&C market, price is no longer the key differentiator. This white paper introduces a practical scorecard for carriers to measure and improve the agent experience, turning ease of doing business into a growth strategy.
Download ResourceSoteris
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download ResourceECHO
From ECHO
Policyholders expect fast, digital claim payments, but the P&C industry lags behind, risking customer loyalty. This guide explores how to overcome barriers to digital adoption and transform your payment process for the modern consumer.
Download ResourceZywave
From Zywave
As the insurance market softens, are your client relationships at risk? This self-assessment framework for P&C professionals helps you identify 7 critical signals in client behavior to strengthen retention before it?s too late.
Download ResourceSoteris
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download ResourceTomTom
From TomTom
The commercial auto insurance market is notoriously unprofitable. Discover how leading insurers are reversing this trend by enriching telematics with contextual location data to improve risk selection, reduce premium leakage, and boost ROI.
Download ResourceTomTom
From TomTom
Traditional zip code data is too broad for accurate risk analysis. Explore how granular location and traffic data can help carriers improve territory definition for more competitive and precise auto insurance policy pricing.
Download ResourceECHO
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download ResourceREInsurePro
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download ResourceREInsurePro
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download ResourceePayPolicy
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download ResourceECHO
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download ResourceFleet Response
From Fleet Response
Managing claims in-house can be costly and inefficient. This guide explores the key benefits of outsourcing claims management and subrogation to reduce costs, streamline operations, and maximize recoveries for your business.
Download ResourceFleet Response
From Fleet Response
Fleet incidents are more than just operational headaches; they're overlooked value leaks. This paper reveals how a strategic partnership approach to claims, safety, and subrogation can reduce costs and turn disruption into momentum.
Download ResourceFleet Response
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download Resource