MORE TO EXPLORE
Get expert insights and real-world perspectives from leading voices in the industry to help you make more informed decisions.
In-depth coverage of the most significant issues shaping the industry
Media & Resources
GMC Software Technology, a provider of customer communications solutions, announced the introduction of GMC Inspire, a customer communications management (CCM) platform. Enabling new ways to engage customers and target markets across digital and print channels, the solution will help insurance businesses increase retention, accelerate acquisition, and drive operational efficiency.
ClaimVantage, a provider of claims administration software and services, announced its solution for absence management—an integrated product for managing allowed absence, short term disability (STD), and complex regulations like the Family Medical Leave Act (FMLA). The solution is a workflow-driven, rules-based, application that enables accurate and efficient decision-making.
FIS Software, a provider of policy administration systems for life, annuity, pension, and health products, and WorkLight, a developer of mobile application platform technology, have partnered to enable insurance companies to provide smartphone and tablet applications to agents, brokers, and policyholders.
American International Group Inc.’s general insurance subsidiary Chartis says it will own more than 98 percent of Japan insurer Fuji Fire and Marine Insurance Co. after acquiring more than 305 million shares.
American International Group Inc.’s general insurance subsidiary Chartis says it will own more than 98 percent of Japan insurer Fuji Fire and Marine Insurance Co. after acquiring more than 305 million shares.
National Underwriter is seeking entries for its fifth annual “Award For Excellence In Workers’ Compensation Risk Management,” sponsored by the National Council on Compensation Insurance.
NAPSLO is teaming up with IMCA to offer a new marketing campaign award for member participants in the E&S/specialty market—the first formally judged award in NAPSLO's history. Deadline for entries is April 1.
NAPSLO is teaming up with IMCA to offer a new marketing campaign award for member participants in the E&S/specialty market—the first formally judged award in NAPSLO's history. Deadline for entries is April 1.
On March 23, the New York State Senate passed a bill, sponsored by Sen. James Seward, meant to deter criminals who stage auto accidents in order to collect insurance payouts.
A Hemet, Calif. woman, whose family has been filing false claims since 2007, has been sentenced after authorities discovered she had been scheming with her former boyfriend and his father.
Resources
ECHO
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource
RPS | Risk Placement Services
From RPS | Risk Placement Services
The healthcare liability market is bending. With tightening capacity, more intentional underwriting, and a supply-demand imbalance, the margin for error has never been slimmer. To overcome these obstacles and stay ahead, brokers must prioritize early engagement, elevate submission quality, and leverage specialized expertise to construct creative solutions.
Download Resource
Soteris
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download Resource
Cincom
From Cincom
Organizations face a dual challenge: reducing costs while meeting rising customer expectations. This whitepaper explores how Customer Communication Management (CCM) drives measurable ROI by improving CX and operational efficiency.
Download Resource
Cincom
From Cincom
Are your legacy communication systems creating compliance risks and frustrating customers? This white paper compares outdated platforms to modern CCM, revealing how to boost agility, cut costs, and deliver the personalized experiences clients now demand.
Download Resource
Cincom
From Cincom
Insurers face pressure to deliver fast, accurate, personalized communication. This guide explains how to use Cincom Eloquence to streamline processes, reduce manual work, ensure compliance, and lower IT dependency for an enhanced customer experience.
Download Resource
Cincom
From Cincom
Most health insurers use a transactional "notifier" approach for claims, creating friction. This guide introduces the "Navigator Approach," a model that uses Customer Communications Management (CCM) to humanize the claims journey, building member loyalty and trust.
Download Resource
Cincom
From Cincom
P&C insurers face complex regulations and costly manual compliance. This white paper reveals how to leverage automation to mitigate risk, accelerate speed to market, and turn compliance into a competitive advantage.
Download Resource
Cincom
From Cincom
Maintaining compliance with regulations like DORA, GDPR, and HIPAA is a critical business imperative. This white paper explores how a robust Customer Communication Management (CCM) solution helps centralize and automate processes to ensure compliance.
Download Resource
ECHO
From ECHO
Policyholders expect fast, digital claim payments, but the P&C industry lags behind, risking customer loyalty. This guide explores how to overcome barriers to digital adoption and transform your payment process for the modern consumer.
Download Resource
Zywave
From Zywave
As the insurance market softens, are your client relationships at risk? This self-assessment framework for P&C professionals helps you identify 7 critical signals in client behavior to strengthen retention before it?s too late.
Download Resource
Soteris
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download Resource
TomTom
From TomTom
The commercial auto insurance market is notoriously unprofitable. Discover how leading insurers are reversing this trend by enriching telematics with contextual location data to improve risk selection, reduce premium leakage, and boost ROI.
Download Resource
TomTom
From TomTom
Traditional zip code data is too broad for accurate risk analysis. Explore how granular location and traffic data can help carriers improve territory definition for more competitive and precise auto insurance policy pricing.
Download Resource
ECHO
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download Resource
REInsurePro
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
REInsurePro
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download ResourceECHO
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download ResourceRPS | Risk Placement Services
From RPS | Risk Placement Services
The healthcare liability market is bending. With tightening capacity, more intentional underwriting, and a supply-demand imbalance, the margin for error has never been slimmer. To overcome these obstacles and stay ahead, brokers must prioritize early engagement, elevate submission quality, and leverage specialized expertise to construct creative solutions.
Download ResourceSoteris
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download ResourceCincom
From Cincom
Organizations face a dual challenge: reducing costs while meeting rising customer expectations. This whitepaper explores how Customer Communication Management (CCM) drives measurable ROI by improving CX and operational efficiency.
Download ResourceCincom
From Cincom
Are your legacy communication systems creating compliance risks and frustrating customers? This white paper compares outdated platforms to modern CCM, revealing how to boost agility, cut costs, and deliver the personalized experiences clients now demand.
Download ResourceCincom
From Cincom
Insurers face pressure to deliver fast, accurate, personalized communication. This guide explains how to use Cincom Eloquence to streamline processes, reduce manual work, ensure compliance, and lower IT dependency for an enhanced customer experience.
Download ResourceCincom
From Cincom
Most health insurers use a transactional "notifier" approach for claims, creating friction. This guide introduces the "Navigator Approach," a model that uses Customer Communications Management (CCM) to humanize the claims journey, building member loyalty and trust.
Download ResourceCincom
From Cincom
P&C insurers face complex regulations and costly manual compliance. This white paper reveals how to leverage automation to mitigate risk, accelerate speed to market, and turn compliance into a competitive advantage.
Download ResourceCincom
From Cincom
Maintaining compliance with regulations like DORA, GDPR, and HIPAA is a critical business imperative. This white paper explores how a robust Customer Communication Management (CCM) solution helps centralize and automate processes to ensure compliance.
Download ResourceECHO
From ECHO
Policyholders expect fast, digital claim payments, but the P&C industry lags behind, risking customer loyalty. This guide explores how to overcome barriers to digital adoption and transform your payment process for the modern consumer.
Download ResourceZywave
From Zywave
As the insurance market softens, are your client relationships at risk? This self-assessment framework for P&C professionals helps you identify 7 critical signals in client behavior to strengthen retention before it?s too late.
Download ResourceSoteris
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download ResourceTomTom
From TomTom
The commercial auto insurance market is notoriously unprofitable. Discover how leading insurers are reversing this trend by enriching telematics with contextual location data to improve risk selection, reduce premium leakage, and boost ROI.
Download ResourceTomTom
From TomTom
Traditional zip code data is too broad for accurate risk analysis. Explore how granular location and traffic data can help carriers improve territory definition for more competitive and precise auto insurance policy pricing.
Download ResourceECHO
From ECHO
P&C insurers invest heavily in technology but still rely on multiple systems for claims payments. This brief outlines how a single, integrated solution can streamline workflows, reduce costs, and improve the claimant experience.
Download ResourceREInsurePro
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download ResourceREInsurePro
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download ResourceECHO
From ECHO
With 79% of organizations impacted by payment fraud, legacy systems are failing to keep pace. This guide explores nine critical questions to help insurance organizations modernize their defenses and protect against today's threats.
Download Resource