The good news for IT departments in the middle of troubling economic times is technology's enhanced position within the insurance industry.

We may not notice all the changes that have taken place over the last decade unless we dial the clock back to 1999 and remember what life was like then for insurance IT.

As Tech Decisions celebrates its 10th anniversary, the editors have selected the 10 top technology trends the insurance industry has experienced over the last decade.

Opportunity usually arises from tough times. With businesses facing economic uncertainty, CIOs face a challenge to help the enterprise survive the difficult days and thrive when the upturn takes place.

Business process outsourcing continues to be a major focus of attention for insurance carriers, according to the analysts from Celent who prepared the report: "Insurance Business Process

Horizon Casualty Services always is seeking innovative technologies and approaches to achieve precision in meeting client-based performance metrics and to optimize workflows, notes Ilene Wachs,

For carriers and producers with a negative view of standards implementation, the answer would be yes. For companies that embrace the fact insurers and agents need better two-way communication, such

Now more than ever the relationship between insurance carriers and independent agents is being tested by a wide-ranging list of factors, but no matter how strong the relationship has been in the