With 2011, budgets holding within historically average ranges, insurer priorities are focused on core policy administration environments, agent portals, and business intelligence, all with a goal of improving business agility, insights, and service quality.

Thirty-year-old legacy systems have a hard time meeting the needs of a 21st century property/casualty insurer—in this case Mountain West Farm Bureau Insurance.

Our March cover story in Tech Decisions is on business intelligence and we’ve been previewing it on the Web site with several interviews.

Our March cover story in Tech Decisions is on business intelligence and we’ve been previewing it on the Web site with several interviews.

We asked five technology experts to weigh in on business intelligence measures. Here's what they had to say.

Business intelligence projects can come into play across most of the functional areas of an organization, according to Steve Callahan, practice director for Robert E. Nolan Co.

Business intelligence projects can come into play across most of the functional areas of an organization, according to Steve Callahan, practice director for Robert E. Nolan Co.

There are several factors to consider when beginning a business intelligence implementation. Much depends on the maturity of the BI platform, according to Qasim Hussain, senior architect for the technology consulting firm X by 2.