Carriers recognize a happy agent is a productive one and insist it's easy for an independent agent to do business with them. But is that really true? Agents acknowledge advances on the technology side

Sarbanes-Oxley and privacy laws have generated more work for information security leaders as companies focus not only on external assaults on their systems but on internal threats, as well. While some

OpenConnect Systems has launched soa-Solution, a mainframe-to-service-oriented-architecture (SOA) suite designed to transform business process knowledge used throughout the extended enterprise into se

Personal auto insurance has developed a look and feel that makes it relatively easy for carriers to market on their Web sites. Despite the advances, though, Craig Weber, senior analyst and author of

OpenConnect Systems has launched soa-Solution, a mainframe-to-service-oriented-architecture (SOA) suite designed to transform business process knowledge used throughout the extended enterprise into se

Out-of-the-box functionality is what most companies seek when they implement a vendor solution, but sometimes outside-the-box thinking can make an implementation even more meaningful. Penn National

Personal auto insurance has developed a look and feel that makes it relatively easy for carriers to market on their Web sites. Despite the advances, though, Craig Weber, senior analyst and author of

Out-of-the-box functionality is what most companies seek when they implement a vendor solution, but sometimes outside-the-box thinking can make an implementation even more meaningful. Penn National