iPartners is offering its Insurance Scorecard product to provide property/casualty carriers with next-day access to policy and claims information, which will help managers make decisions affecting inc

Canadian insurer Western Life Assurance Company wasn't looking for too much from a software solution, just a simpler business process for underwriting life insurance policies, according to Bruce Ratzl

As more Americans near retirement age, there has been a fundamental change in the way they approach their financial future. Factors such as the insecurity of Social Security and a shift from defined b

Four years ago, almost two floors of the 22-story home to the Knights of Columbus in New Haven, Conn., were devoted to paper file storage. The sheer weight of some 60 million documents was creating mi

As Meadowbrook Insurance Group found over the years, the challenge of establishing smooth interaction with business partners can be daunting. Meadowbrook believed the best way to improve its relations

Agents and adjusters are free to roam the countryside untethered thanks to a variety of mobile and wireless devices, but as the number of devices and applications keeps increasing, smart insurers are

ACORD has chosen to focus its energy on incorporating the IBM business process model into the ACORD standards framework. But is a high-level view of insurance processes what insurance carriers want ri

When you go down a checklist of the benefits a new billing system might bring to your company, customer service may not show up very high. But Matthew Josefowicz, manager of Celent's global insurance