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"author": {
"name": "Patricia L. Harman",
"webUrl": "/author/profile/patricia-l-harman/",
"description": "Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected] ",
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"estimate": 1235,
"social": [
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"network": "twitter",
"value": "@PC360_Claims"
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{
"network": "linkedin",
"value": "https://www.linkedin.com/in/patti-harman-829a795/"
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{
"network": "facebook",
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{
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"articles": [
{
"uri": "/2023/07/06/understanding-the-impact-of-automation-in-claims/",
"title": "Understanding the impact of automation in claims",
"byline": "George Burgee",
"kicker": "Analysis",
"prettyDate": "July 06, 2023",
"timeToRead": "7 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/07/f5-claims-automation.jpg",
"width": "616",
"height": "372"
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"authors": [
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"name": "George Burgee"
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],
"kickerNode": [
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"uri": "/analysis/",
"sectionName": "Analysis"
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],
"summary": "Claims Management 2.0 is quietly revolutionizing the claims process for insurers and their policyholders.",
"body": null
},
{
"uri": "/2023/07/05/recreational-use-marijuana-comes-to-maryland/",
"title": "Recreational use marijuana comes to Maryland",
"byline": "Patricia L. Harman",
"kicker": "Commentary",
"prettyDate": "July 05, 2023",
"timeToRead": "7 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/07/Far-Dotter-5_PLH_Falcon.jpg",
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"height": "633"
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"authors": [
{
"webUrl": "/author/profile/patricia-l-harman/",
"name": "Patricia L. Harman"
}
],
"kickerNode": [
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"uri": "/commentary/",
"sectionName": "Commentary"
}
],
"summary": "Cannabis legalization means more opportunities for businesses and increases risks for uninformed users.",
"body": null
},
{
"uri": "/2023/07/05/who-commits-insurance-fraud-and-why/",
"title": "Who commits insurance fraud and why",
"byline": "Patricia L. Harman",
"kicker": "Podcast",
"prettyDate": "July 05, 2023",
"timeToRead": "2 minute",
"image": {
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"authors": [
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"webUrl": "/author/profile/patricia-l-harman/",
"name": "Patricia L. Harman"
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],
"summary": "Matthew Smith from the Coalition Against Insurance Fraud outlines a new study examining how bad actors commit fraud and then justify their actions.",
"body": null
},
{
"uri": "/2023/07/03/the-merck-judgment-implications-for-cyber-insurers-and-policyholders/",
"title": "The Merck Judgment: Implications for cyber insurers and policyholders",
"byline": "Shlomo Kramer",
"kicker": "Analysis",
"prettyDate": "July 03, 2023",
"timeToRead": "4 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/07/CYBER-INSURANCE-767x633.jpg",
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"height": "633"
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"authors": [
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"webUrl": "/author/profile/shlomo-kramer/",
"name": "Shlomo Kramer"
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],
"kickerNode": [
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"uri": "/analysis/",
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],
"summary": "A new court ruling could affect cyber insurance policy exclusions and insureds could assume more costs in the event of a loss. The ruling underscores the fact that cyber insurance is no substitute for cyber defense.",
"body": null
},
{
"uri": "/2023/06/30/2-errors-might-have-helped-curb-a-cottage-industry-allegedly-targeting-insurers-414-240163/",
"title": "2 errors might have helped curb a 'cottage industry' allegedly targeting insurers",
"byline": "Lisa Willis",
"kicker": "News",
"prettyDate": "June 30, 2023",
"timeToRead": "5 minute",
"image": {
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"authors": [
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"webUrl": "/author/profile/lisa-willis/",
"name": "Lisa Willis"
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],
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"summary": "The case involves an engineer's report that was the focus of the breach-of-contract action.",
"body": null
},
{
"uri": "/2023/06/30/transforming-the-insurance-experience-through-ai/",
"title": "Transforming the insurance experience through AI",
"byline": "Spike Lipkin",
"kicker": "Commentary",
"prettyDate": "June 30, 2023",
"timeToRead": "6 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Human-vs.-artificial-intelligence_pathdoc_Adobe-Stock_Falcon.jpg",
"width": "767",
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"authors": [
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"webUrl": "/author/profile/spike-lipkin/",
"name": "Spike Lipkin"
}
],
"kickerNode": [
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"uri": "/commentary/",
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],
"summary": "Artificial intelligence can help organize data, streamline processes and improve customer service.",
"body": null
},
{
"uri": "/2023/06/29/developing-proactive-cyber-threat-intelligence/",
"title": "Developing proactive cyberthreat intelligence",
"byline": "Roger Francis",
"kicker": "Analysis",
"prettyDate": "June 29, 2023",
"timeToRead": "8 minute",
"image": {
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"width": "767",
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"authors": [
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"webUrl": "/author/profile/roger-francis/",
"name": "Roger Francis"
}
],
"kickerNode": [
{
"uri": "/analysis/",
"sectionName": "Analysis"
}
],
"summary": "The best threat intelligence lets organizations improve their risk profile, thwart cyberattacks and avoid losses.",
"body": null
},
{
"uri": "/2023/06/28/the-insurance-implications-of-the-titan-submersible-implosion/",
"title": "The insurance implications of the Titan submersible implosion",
"byline": "Patricia L. Harman",
"kicker": "Podcast",
"prettyDate": "June 28, 2023",
"timeToRead": "2 minute",
"image": {
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"width": "0",
"height": "0"
},
"authors": [
{
"webUrl": "/author/profile/patricia-l-harman/",
"name": "Patricia L. Harman"
}
],
"kickerNode": [
{
"uri": "/podcast/",
"sectionName": "Podcast"
}
],
"summary": "Insurance claims consultant Chris Tidball addresses some of the possible litigation and insurance issues surrounding this undersea disaster.",
"body": null
},
{
"uri": "/2023/06/27/the-titan-submersible-and-potential-litigation/",
"title": "The Titan submersible and potential litigation",
"byline": "Chris Tidball",
"kicker": "Commentary",
"prettyDate": "June 27, 2023",
"timeToRead": "9 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Titan-Submersible_Dolores-Harvey_AdobeStock_Falcon.jpg",
"width": "767",
"height": "633"
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"authors": [
{
"webUrl": "/author/profile/chris-tidball/",
"name": "Chris Tidball"
}
],
"kickerNode": [
{
"uri": "/commentary/",
"sectionName": "Commentary"
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],
"summary": "The implosion of a commercial submersible raises questions of liability, the role of assumption of risk and operational negligence.",
"body": null
},
{
"uri": "/2023/06/26/cybersecurity-audits-and-5-common-mistakes-to-avoid/",
"title": "Cybersecurity audits and 5 common mistakes to avoid",
"byline": "Michelle Drolet",
"kicker": "Best Practices",
"prettyDate": "June 26, 2023",
"timeToRead": "5 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2023/06/Cybersecurity_zaha_Adobe-Stock_Falcon.jpg",
"width": "767",
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"authors": [
{
"webUrl": "/author/profile/michelle-drolet/",
"name": "Michelle Drolet"
}
],
"kickerNode": [
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"uri": "/best-practices/",
"sectionName": "Best Practices"
}
],
"summary": "Audits can help companies identify weaknesses and make a company more resilient in the event of a cyberattack.",
"body": null
}
]
}
}