Patricia L. Harman

Resources

• 12 Insurance Industry Trends in 2023

  From One Inc

  This report reviews the challenges and opportunities impacting the property/casualty insurance industry, and 12 insurance industry trends in 2023 that will drive the ability to provide a frictionless customer experience.

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• The Smart Guide to Conversational AI for Insurers

  From Ushur

  This eBook delves into the value of conversational AI to insurance carriers as part of their digital transformation strategy, and decomposes conversational AI into its key components, types and how to get started.

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• Hazard Data Enhancements Reduce Risk & Improve Service

  From Melissa

  Cost, technology or both keep many insurers from capitalizing on the most effective data for policy pricing and claim validation. Download this white paper and learn how arming your company with the right data can help reduce risk, improve service & increase sales.

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• Geocoding: The Key to Gaining an Edge in Property Underwriting

  From Melissa

  Geocoding solutions have long been used by insurers for underwriting and risk assessment. Download this white paper and learn how building-based geocoding offers the precision needed to close the $43B value-at-risk gap insurers face using outdated technologies.

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• A Buyer's Guide to Commercial Comparative Raters

  From Vertafore

  Batter up! Learn how new modern software disrupts the menial painstaking tasks that take away from precious time with your clientele. You want to let them know at the end of the day that they are in good hands, but to do so sending quotes in a timely manner from multiple carriers adds that level of trust.

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• Surviving Inflation: How Insurers Can Improve Loss Ratios & Reduce Expenses with Next Gen Technology & Process Optimization

  From One Inc

  To stay competitive, insurers need to lower loss ratios, increase revenue, reduce expenses and achieve operational efficiencies that improve customer experience. Access this on-demand webinar and learn how next generation technology can help you do all that and drive insurer value.

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• Commercial Insurance 2023: The Digital Tipping Point

  From Guidewire Software

  The commercial insurance industry continues to show strong premium growth due to favorable trends in new business formation and improved risk management. More recent trends mean that insurers need to continue to focus on efficiency, modernization and organizational agility. Download this white paper and learn how you can align your leaders to identify, define and execute a strategy to leverage the opportunity the digital tipping point provides.

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• Reading the Terrain: Making Sense of Geospatial Technologies for Insurance

  From Nearmap

  Aerial imagery has emerged as the best visual source of truth for property intelligence, supporting many functions of insurance including quoting, underwriting and claims. Those insurers that make the smartest aerial imagery technology decisions will realize operational efficiencies, better decision-making and happier clients. Download this eBook to learn how.

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• Best Practices to Improve Auto and Property Claims Experience Through Automation

  From Ushur

  According to Accenture, up to $170 billion of insurance premiums could be at risk in the next five years due to poor claims experiences. Download this eBook to learn best practices and top areas where P&C carriers are investing in using automation to improve the claims journey.

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• Insurance Outlook 2023

  From Arturo

  As we head into the new year, insurers all have a part to play in defining the outlook and future. Insurability, underinsurance, climate change and customer experience are all daunting challenges. Download this white paper to learn about the current state of insurance and what to look out for in 2023.

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• Effective Use of Geolocation to More Accurately Manage Risk

  From Melissa

  As property risk shifts to reflect a changing climate, having accurate, updated geolocation data is more important than ever. Download this white paper and learn how you can gain access to rich geolocation data that provides a current, complete picture of a property to be assessed.

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• The Master Guide to Grow Your Insurance Agency in the Digital Age

  From Agentero

  Modern-day insurance agencies reflect the need for renowned digital strategies in order to sustain long-term growth. Download this in-depth guide to learn tips and tactics to grow your insurance business by improving acquisition, conversion, retention and revenue:

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• How Insurance Carriers Can Increase Premium Growth

  From Glia

  The customer experience has become a primary driver for both attracting new customers and retaining existing policyholders. As the customer experience becomes entirely digital, this is where insurance providers need to differentiate themselves from the pack. Discover how carriers can sell more online, improve servicing speed and satisfaction, and empower agents to place more business.

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• Insurance CRM vs. Agency Management System: The Differences, Similarities, and Uses

  From Vertafore

  So, you want to know the difference between an insurance customer relationship management (CRM) solution and an agency management system (AMS). Well, you’ve come to the right place! Access this article for a comparison to help determine the best solution for you.

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• A New Era in Drone-Based Property Inspections

  From Eagleview

  Technological innovation is changing insurance claims every year. Cutting-edge drone tech advancements deliver the intelligence and automation tools that are needed to help speed the rapid digital transformation in the P&C insurance industry and help solve insurance’s most pressing challenges. Drones are here to stay and they’ll only become more popular (and more useful) into the future. Download this white paper and learn how to overcome barriers to drone adoption.

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• Facilitate Faster Time to Close with Accelerated FNOL Operations

  From Appian

  The claims process is a critical stage in the overall insurance lifecycle. Insurers can serve their customers more efficiently and improve service when it’s most important with a robust low-code FNOL solution. Download this white paper and learn how you can optimize your FNOL intake process to improve speed, accuracy and customer satisfaction.

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• Low-Code Guide for Insurers

  From Appian

  Download this guide to learn how low-code development can benefit your company and how to find the best platform--one that delivers powerful process automation capabilities in addition to low-code speed, catering to developers and non-technical users alike and enable rapid change by allowing users to create complex business flows in an artificial intelligence-assisted, visual, drag-and-drop design environment.

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• Why High-Performing Agencies Use an Insurance CRM: 5 Reasons

  From Vertafore

  This eBook demonstrates how bringing organization, analytics, automation, and transparency to your agency can help you maximize efficiency and create a more profitable business.

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• How P&C Insurers Provide Digital Engagement for Premium Agent Experiences

  From Glia

  Download this white paper and learn how a digital first approach can help agents sell more and increase their annual premium, resulting in a winning strategy to supercharge your agent network.

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• How P&C Insurers are Using Digital Customer Service as a Differentiator

  From Glia

  P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help.

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• Video eBook: 5 Reasons High-Performing Agencies Use a Service Enablement Tool

  From Vertafore

  Is selling more insurance enough to grow your business? Watch this 16 minute video ebook and learn how you can bring organization, analytics, automation and transparency to your service department in order to maximize efficiency and create a more profitable agency in 2022 and beyond.

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• 3 Ways to Jumpstart Your Agency Growth

  From Vertafore

  After a year like no other, now is the time to make sure your team has the capacity to grow.

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• Roadmap to Becoming a Modern Independent Agency

  From Vertafore

  The time has come to embrace the promises technology can help you keep. Discover how to ensure you have what you need.

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• How the Best Insurance Agencies Stand Out

  From Vertafore

  Ensure future business success by honing in on three key areas to stand out from the competition.

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• Investing in Your Company's Future During Times of Change

  From Appian

  Find out how to keep up with customer demands and prepare for the future.

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• 7 Ways to Modernize the Claims Experience Using What You Already Have

  From Appian

  Modernizing your customers’ claims experience is the key to avoiding costly claims leakage.

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