People looking ahead. Photo: alphaspirit/Shutterstock

It has been such a privilege for me to serve as the editor-in-chief of Claims magazine for the  past nine years. I find the insurance industry absolutely fascinating, and my position as an editor for both Claims and has afforded me the opportunity to see the industry from a perspective that many cannot.

I’ve watched the evolution of what we now call insurtech; I’ve seen the advent of emerging risks like the sharing economy, cannabis and the pandemic; I’ve learned about insurance fraud, subrogation and artificial intelligence; I’ve covered far more hurricanes, tornadoes and wildfires than most reporters; and I have met some of the most amazing people in this industry.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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