While insurers are spending more than ever on social media advertising, only 5% of Americans say web ads affect their purchases.

We've been talking about the "paperless" insurance agency since the arrival of the computer. Are we there yet?

We've been talking about the "paperless" insurance agency since the arrival of the computer. Are we there yet?

Although technology has in many cases shifted the workplace to the cloud, few agencies can claim to be truly paperless.

Whether it's a deliberately misstated water-damage claim on a homeowners policy or a sophisticated international crime ring for stolen autos, insurance fraud is driven by an amalgam of greed, stealth and exploitation.

A megatrend is not a prediction but a certainty, an event with global ramifications that is already unfolding and affecting people. And although the more massive of them can be intimidating, they present more opportunities for creative thinkers who can rise to the challenge of solving these critical events.

Summer weather means more collector cars on the street strutting their stuff. Learn how to protect these valuable toys.

Shopping malls, once synonymous with American suburban sprawl and rampant consumerism, have been on the decline for years.