PropertyCasualty360.com recently spoke with five senior-level claims professionals and asked them for insights into how technology is affecting their businesses and the way adjusters do their jobs.

PropertyCasualty360.com recently spoke with five senior-level claims professionals and asked them for insights into how technology is affecting their businesses and the way adjusters do their jobs.

In part four of this series, Ken Tolson, vice president, U.S. Property & Casualty Eastern Region, Crawford & Company, takes on a series of questions on claims technology issues.

In part four of this series, Ken Tolson, vice president, U.S. Property & Casualty Eastern Region, Crawford & Company, takes on a series of questions on claims technology issues.

PropertyCasualty360.com’s Claims Channel Editor Christina Bramlet is twittering every day about breaking news and timely topics. Check out the latest claim-related tweets.

In part three of this series, Mark Hoffman, claims technology manager, Esurance, takes on a series of questions on claims technology issues.

The second in our series of articles with leading claims executives on claims technology issues. This feature is a Q&A with Steve Hatch, chief claims officer, Zurich North America.

Mobile technology devices are a combination of hardware, operating systems, networking and software and have been employed by various insurers to do everything from information access to booking new business.