Analysis

Most insurance consumers continue to opt for basic, standard policies from carriers already familiar to them.

Claims Magazine looks at how claims professionals view the industry, their salaries and the impact of the coronavirus on their jobs.

Given the relentlessness of this year's hurricane season, insurance pros should remain vigilant of possible off-season threats.

'We're going to have more law made on business interruption in 2020 and 2021 than probably the sum of all law before that,' Laura Gregory says.

Insurers are finding online communication and collaboration tools are helping them better meet policyholders' needs.

The latest emergency management technology is improving data collection and quality.