Analysis

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.

How do the characteristics of different water loss events compare?

It is likely that challenging conditions in the P&C market will continue throughout 2020 and 2021.

Customer service and reputation, not price, drive renewals in the homeowners insurance market.

As the use of AI expands into the insurance space, it must reduce bias while still providing accurate outcomes.

The election will impact employment practices for years to come. Here's where each candidate stands on issues ranging from workplace safety to employee benefits.