Agency Technology

Claims excellence will always be essential, but the future of P&C insurance will increasingly be defined by what happens before a loss occurs.

The industry's gap between modernization ambition and legacy architecture can no longer be papered over.

...and avoid the markets telling the value story for insurance.

In May, artificial intelligence led all reasons for job cuts for the third month in a row.

Many organizations announcing AI-related layoffs do not have mature, vetted applications ready to replace those they are cutting.

The real driver isn't AI adoption, it's rising expectations for speed, availability and simplicity.