Agency Management

A small independent agency bases its success on customer service and employee education.

This year's insurance market prices should remain soft but relatively stable, just as they were in 2009, officials from Marsh predicted in a report released last week.

A recent salary and workplace e-mail survey with Florida Underwriter readers produced a remarkably good return rate (more than double the industry average) and answers that were enlightening and, at times, surprising.

Merger and acquisition activity among insurance brokerages in 2009 dropped 40 percent over the previous year due to a generally tough economic environment and other factors, an investment banker reported.

There has long been a prevailing theory in the disability income (DI) industry that during recessionary economic times, it is easier for consumers to see the real impact of a loss of income.

The Florida Workers' Compensation Statute has had a long and storied history since it first appeared in 1935.

For most of us, understanding how to develop and promote superior benefits packages for today's age-diverse workforce is a bit like talking on the phone, texting on our PDAs, and checking e-mail on our laptops -- all at the same time.

Arthur J. Gallagher & Co. insurance brokerage declared a regular quarterly cash dividend of 32 cents a share on its common stock payable on April 15 to shareholders of record as of March 31.