Agency Management

Sitting down with the first vice president of the Homestreet Insurance Agency.

Higher satisfaction numbers have a strong impact on customer loyalty and policy renewals.

Follow these four steps to take your client prospecting to a deeper level.

Follow these four steps to take your client prospecting to a deeper level.

When it comes to emerging risks, nowhere are they more apparent than in the insurance industry. From cyber liability to product recalls to Ebola, the list of risks insurers must anticipate for their clients is long and varied, and continues to grow.

In my tenure, I have had the opportunity to learn many things from some of the best independent agents and brokers in the industry. A recent gathering of Assurex Global Partner firms focused on producer recruitment and development. What I heard reinforced several key principles that are vital to agent...