Agent & Broker

Expert Opinion

Workplace violence assessment and response

Kimberly George and Mark Walls | August 20, 2018

Workplace violence can include everything from threats and verbal abuse to physical assaults and even homicide. What can employers do to prevent incidents?

Profile

Improving workers' comp outcomes by focusing on employees

Rosalie L. Donlon | August 20, 2018

Award Winner: For Cosentino’s Food Stores, improving workers’ comp performance meant putting people first.

Market Insights

3 renters' insurance myths & truths, plus 5 top claims in 2017

Jayleen R. Heft | August 20, 2018

The number of renters in the U.S. is near an all-time high and they need insurance to protect their personal property.

Best Practices

Prepare for each phase of a flood event with this checklist

Denny Jacob | August 17, 2018

The key to minimizing flood damage is adequate preparation before the event.

Career Moves

People on the move in the P&C insurance industry: Aug. 17, 2018

Denny Jacob | August 17, 2018

News from Marsh, Everest Re Group Ltd., Allianz Global Corporate & Specialty and more.

Seeman Holtz Property & Casualty acquires Merchants Preferred

Jayleen R. Heft | August 17, 2018

Seeman Holtz continues to target independent agencies for geographic expansion and continued growth in the U.S.

Commentary

Guns, schools and claims – Part 3

Ken Brownlee, CPCU | August 17, 2018

Investigating a school-related claim is like any other type of governmental claim.

News

Top automakers committed to advanced technology

Elana Ashanti Jefferson | August 17, 2018

While smarter cars could mean fewer accidents, crashes involving vehicles with intelligent technologies lend themselves to tricky liability questions.

Commentary

When an insurance agency ownership mentality hurts you

Kevin Trokey | August 17, 2018

For some, ownership is a 'free pass' that allows them to not be accountable to anyone and therefore to not have to perform.

Commentary

Why insurers need to stop worrying and love Amazon

Alex Webb | August 16, 2018

The e-commerce giant has been talking to insurers about introducing a price comparison website in the U.K.

Market Insights

Consumers still have major misconceptions about their insurance coverage

Danielle Ling | August 16, 2018

A new study reveals that many customers are misinformed about some basics of their home and auto policies.

News

Flood insurance CE required for property line insurance pros in Oklahoma

Steven A. Meyerowitz | August 16, 2018

Resident producers, CSRs and adjusters will have to complete one hour of continuing education per license period.

Analysis

Car insurance online distributor survey reveals consumer tastes

Marcy Updike | August 16, 2018

These insights may enable insurers and agents to better understand how online car insurance distributors are disrupting the market.

News

Did six-month delay doom insurer’s appraisal demand?

Steven A. Meyerowitz | August 16, 2018

An appraisal can be an important part of an insurance claim, but policyholders and carriers may reach an impasse, which can affect the claim.

Research

Women dominate insurance, but inequality is rampant at leadership levels

Denny Jacob | August 16, 2018

At a time when numerous industries are undergoing a metamorphosis, the insurance industry is positioned to lead the pack.

Expert Opinion

Insurance lessons learned from the 2017 California wildfires

Michael D. Brown | August 16, 2018

A year later, what can the insurance industry take away from these disasters to be better prepared to handle this occurrence in the future?

News

Microsoft's captive insurer settles license, tax issues for $877K

Rosalie Donlon | August 15, 2018

Washington State insurance commissioner plans to look into other captive insurers after this ‘test case.’

News

Around the P&C insurance industry: Aug. 15, 2018

Denny Jacob | August 15, 2018

News from HUB International Limited, Arthur J. Gallagher & Co., AIR Worldwide and more.

Commentary

A day of setbacks reveals something greater

Shawn Moynihan | August 15, 2018

Our team is ramping up for volunteer day in advance of the Workers’ Compensation Institute’s annual conference in Orlando.

Analysis

How to claim the cost of 'contents manipulation'

FC & S Editors | August 15, 2018

Coverage Q&A: It may be necessary to relocate property in order to complete repairs after a loss, but is it covered?

Market Insights

5 cities with the lowest dog insurance premiums

Denny Jacob | August 15, 2018

For agents and brokers, this represents an untapped market lush with opportunity.

Best Practices

How insurance agents can use bots for a competitive edge

Jason Walker | August 15, 2018

Artificial intelligence and bots can help independent insurance agents better serve clients and compete more effectively in a tight market.

8 questions to keep prospects engaged and talking

John Graham | August 15, 2018

When agents ask more questions, they may talk less — and listen more.

Market Insights

Q2 experiences organic growth not seen since 2014, new report details

Danielle Ling | August 14, 2018

All revenue lines saw 'significant growth' in Q2 2018.

News

Italy highway bridge collapses in Genoa, killing at least 35

Gregory Viscusi and Lorenzo Totaro | August 14, 2018

A police video showed the viaduct completely cut in two in a heavy rainfall.

Commentary

3 reasons reinsurers are leading InsurTech investment

Kirstin Marr | August 14, 2018

Many of the InsurTech companies that previously struggled to overcome regulatory and legacy hurdles are now equipped to be more effective.

Market Insights

3 technologies supporting the InsurTech revolution

Cara McFarlane | August 14, 2018

The digital transformation movement affects all industries, and can mean many things to different organizations.

Analysis

5 takeaways from recent cybersecurity developments by Colorado & the SEC

Brian Neil Hoffman, Holland & Hart | August 14, 2018

Update company policies, remediation plans and disclosure and trading practices before a cybersecurity incident arises.

Commentary

Studying beer to sell insurance: A lesson in sales and marketing

Justin Guerra | August 14, 2018

It has to be about more than traditional marketing to get the ear of a policyholder or prospect these days.

Commentary

Risk-based pricing remains the best option for consumers

Alex Hageli | August 14, 2018

Here are five things agents, brokers and consumers should understand about credit-based insurance scores.

Expert Opinion

Resolving insurance coverage and claim disputes

Bill Wilson, CPCU, ARM, AIM, AAM | August 14, 2018

Independent insurance agents can help their clients with the claims process and possibly get initially denied claims covered.

News

Wildfires are burning three times more of California to date than in 2017

Jayleen R. Heft | August 13, 2018

By this time last year, the most deadly California fires hadn’t even begun.

News

Alaska Air suicide flight highlights gap in airport security

Justin Bachman | August 13, 2018

The suicide-by-plane at Seattle’s Sea-Tac International Airport has raised fresh questions about aviation security.

News

Flood kills 6 in Philippines, tens of thousands displaced

Cecilia Yap | August 13, 2018

About 1.1 million people have been affected by the weekend rain, with 59,100 of them moved to safer ground.

News

Facing $17 billion in wildfire damages, a CEO blames climate change

Mark Chediak | August 13, 2018

Scientists tend to agree with that assessment.

News

Who's using what in P&C insurance: Aug. 13, 2018

PC360 Staff | August 13, 2018

Property & casualty insurance industry partnership and technology news from Symbility Solutions, Accenture, One Inc, Metromile and more.

News

Reinsurers not liable for $26M judgment for failed loan

Greg Land | August 13, 2018

The decision turned on whether the court had the jurisdiction to hold a group of foreign-based reinsurers liable for a $26 million arbitration award.

Commentary

Improving the 3 lines of defense

Henry Essert | August 13, 2018

Here's how insurers can tweak their internal risk management strategies to rise to the demands of their new reality.

Analysis

What top personalities can teach us about reputational risk

MP McQueen | August 13, 2018

Better due diligence along with thoughtfully drafted contractual clauses, appropriate insurance and planning can lessen the risks, say legal experts.

Expert Opinion

5 ways for experienced insurance advisors to get back into prospecting

Bryce Sanders | August 13, 2018

Your clients are aging, and you know you need to fill that pipeline — here are some prospecting tips to remind you how you did it before.

Analysis

3 things you don't know about travel insurance coverage for wildfires but should

Jayleen R. Heft | August 13, 2018

Whether your home or travel destination is in the fire's path, travel insurance may be able to help.

Commentary

One insurance agency’s commitment to community service

Dan Keenan | August 10, 2018

For Keenan, it’s about giving back for all the right reasons. And it helps with employee motivation and retention too.

Commentary

Managing the cost of technology implementation

Johan Nelis | August 10, 2018

The concept of sophisticated simplification allows carriers to implement faster and smarter product innovations.

News

Texas woman heading to prison for burning down house for insurance money

Steven A. Meyerowitz | August 10, 2018

Genevieve Thompson has been sentenced to 30 years in prison after pleading guilty to arson and insurance fraud.

Career Moves

People on the move in the P&C insurance industry: Aug. 10, 2018

Denny Jacob | August 10, 2018

News from Independent Insurance Agents & Brokers of America, Assurance, American International Group Inc. and more.

Analysis

How data analysis quantifies water, fire risks for insurers

Steve Brewer | August 10, 2018

We can't always blame Mother Nature. Now, insurers can quantify water and fire risk from non-weather-related events.

Best Practices

Protecting your business operations and people from wildfires

Robert W. O’Brien | August 10, 2018

For businesses in areas affected by wildfires, here’s how you can prepare and remain resilient.

Slideshow

Top 10 European insurance groups in 2017

Denny Jacob | August 10, 2018

The 15 largest European insurance groups operating within the non-life segment wrote 255.4 billion euros in 2017.

News

Connecticut Supreme Court voids auto self-insurer exclusion

Steven A. Meyerowitz | August 09, 2018

Connecticut Supreme Court reviews longstanding exclusion for rental car companies from underinsured motorist claims.

News

Hub International acquires the assets of Kilbride & Harris Insurance Services

Danielle Ling | August 09, 2018

Since 1998, Hub has acquired more than 450 brokerages, expanding from their original number of 11.