Claims

When your clients’ top executives demand to know, “What the frack is going on,” do you have an answer? Do you even know what they’re talking about? Gina Jones and Ivy Riggs provide the info you need to arm yourself to address your clients’ concerns.

When your clients’ top executives demand to know, “What the frack is going on,” do you have an answer? Do you even know what they’re talking about? Gina Jones and Ivy Riggs provide the info you need to arm yourself to address your clients’ concerns.

After defrauding insurers of more than $1.5M, an auto glass shop owner faces the consequences.

After defrauding insurers of more than $1.5M, an auto glass shop owner faces the consequences.

While claim settlement is the largest driver of customer satisfaction during a property claim experience, first notice of loss drives a significant 21 percent of the experience and often sets the tone for the remainder of the claims process, a new J.D. Power and Associates study says.

Two regional insurers took earnings hits in the 2011 second quarter due to catastrophe losses.

Although Tropical Storm Don's path is south of the main oil and gas producing regions in the Gulf, about 500 operating oil and gas rigs are in the storm's path and could face damage.

Forecasters say Tropical Storm Don in the southern Gulf of Mexico is tracking toward parched southeastern Texas and is expected to make landfall late Friday.