Investigative & Forensics

Claims covers many aspects of fraudulent claims - how they are perpetrated, red flags to look for in a claim, provides examples of fraudulent claims and the consequences for the perpetrators, and highlights the most egregious fraudsters in our annual Hall of Shame feature.

Top Investigative & Forensics Stories

Best Practices

Location, location, location: Using a claimant's phone data to verify an alibi

By Fred Ferrand, Murray Flint and Brian Richardson
Expert Opinion

Insuring the finer things

Best Practices

Active listening in claims investigations

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