Education & Training

Claims personnel are often called to a building with a large loss caused by water leakage from underground water piping systems and investigating the cause is an integral part of the claims adjustment process.

Here's a look at some of the major changes facing the industry in the next few years.

Workers Compensation fraud is on the rise and smart employers need to know what red flags to watch for.

It's a universal truth that the longer an employee is absent from work after a job-related injury, the harder it is to return to work at all.

The times they are a changing and nowhere is that more true than in the insurance industry. Technology is constantly evolving and will significantly impact every aspect of the industry from adjusting to claims management, fraud and subrogation, as well as how new products are developed in the future. That's...

The insurance industry is built on the skill of its underwriters in assessing and pricing risk, but there are some indicators that suggest an aging workforce combined with a continuing lack of contract certainty could be creating future challenges.

Companies operating across the border in Canada need to be aware of major Workers' Comp differences or face some still penalties.

It's a brave new world, as new fuel efficiency standards are forcing vehicle changes that will impact repairs.