Claims

Several years ago, a study was funded by a collision repair group and several industry suppliers. They sought to identify and quantify repairers' perspectives on one of the most hotly debated claim programs of our time: DRP.

With a number of recent regulatory changes impacting the area of automobile claims, insurers should take stock of the requirements to help ensure they continue to remain compliant.

Insurance claim professionals would do well to remember that anticipating disaster and preparing for response are two recipes that don't call for slick talk.

Inaccurately assessing bodily injury claim severity at first notice of loss (FNOL) creates various pitfalls that hinder resources and escalate costs. Get help with predictive modeling.

Hosted by Claims Magazine and packed with informative sessions, abundant networking opportunities, and dynamic roundtable discussions, ACE will catalyze the claims workforce.

Responses to claimant complaints are often vague, legalistic, and filled with errors. The following 12 pointers will help you catch and correct problems before sending out responses.

Each issue, we provide several continuing education-based questions designed to test claim professionals on their knowledge of a particular topic. For this edition, we take a look at the Homeowners 3--Special Form (HO 00 03 10 00).

Insurance agents in Tennessee might have to deal with the prospect of lawsuits over accusations that they failed to properly advise customers about flood insurance.