Agent & Broker

The Professional Insurance Agents of Florida has honored MacNeill Group Managing General Agency for its 50 years of support to the association. The Sunset-based MacNeill is a 60-year old firm that is

In working with half of the top 50 public brokers through our sales training company, we've noticed that successful salespersons consistently exhibit certain traits that help them stay at the top of their game. Here is what we've

LAWYERS are the butt of many a joke, but the last one they want to hear goes something like this: "Did you hear about the lawyer who was sued down to his briefs?" Nevertheless, many lawyers have to grin and bear it, as they discover that knowledge of

THE MOST crucial element in the relationship between insurance agents and brokers and their clients is communication-the ability to understand and be understood. The importance of communication is compounded when the client is deaf. To establish and

Back in your playground days, you likely heard the saying, "Sticks and stones may break my bones, but words can never hurt me!" It was a lie. Criticism, especially from someone you seek to impress, does hurt. And it's even more painful when the

Back in your playground days, you likely heard the saying, "Sticks and stones may break my bones, but words can never hurt me!" It was a lie. Criticism, especially from someone you seek to impress, does hurt. And it's even more painful when the

ON THE SURFACE, there is a simple explanation for all insurance agents' errors and omissions claims: The claimant wants insurance to cover a loss and blames the agent because it doesn't. The underlying causes, however, are more complex.

AT THIS month's Annual Meeting & Seminars of the CPCU Society, in Nashville, Tenn., Betsey L. Brewer, CPCU, will begin a one-year term as the Society's president. Ms. Brewer, who has worked in insurance brokerage since the 1970s, is senior vice