Human vs artificial intelligence concept. Business job applicant man competing with cartoon robots sitting in line for a job interview. Credit: pathdoc/Adobe Stock

Managing workers’ compensation claims with AI can give agents and processors the time to focus on human interaction.

The impact of technology adoption on workers' compensation claims in 2025 dominated a recent interview between PropertyCasualty360.com and Jeff Gurtcheff, the chief claims officer at CorVel.

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Joe Toppe

Joe Toppe serves as managing editor of PropertyCasualty360.com. Joe is also a father of three, an author, and longtime lover of baseball.