Insurance is an economic juggernaut that helps prop up a healthy society, but the industry continues to struggle with complex processes in the face of an unprecedented risk environment.
This was one of the top-line takeaways from the 2025 Global Insurance Outlook released in late 2024 by the Deloitte Center for Financial Services.
“As risks become more complex and unpredictable, and consumers become more empowered, short-term fixes [such as tighter policy terms and higher premiums] are not going to be sustainable,” Michelle Canaan, the Center’s insurance research leader, told PropertyCasualty360.com.
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Elana Ashanti Jefferson
Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].
