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Explore the developments 2024 is expected to bring to the P&C insurance industry, including details on the latest insurtech trends as well as insights specifically relevant to clients in specialized fields such as winemaking and aviation.

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In 2024, we will see AI treated more as supplementary talent. Insurers will also test sourcing models for “complex” work that was closely held and traditionally developed. Credit: Andrey_Popov/Shutterstock In 2024, we will see AI treated more as supplementary talent. Insurers will also test sourcing models for “complex” work that was closely held and traditionally developed. Credit: Andrey_Popov/Shutterstock

As we enter 2024, while we see many challenges for the insurance industry, we meet these with optimism. Insurance is a resilient industry with a deep sense of purpose — offering people, families and businesses protection and a more secure future. 

Global macroeconomic forecasts for 2024 indicate both slowing GDP growth and continuing inflationary pressure. Talent shortages are most pronounced in the U.S. where unemployment is below 4% overall and hovering around 2% for the insurance sector.

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