HAI Group had a problem: the largest provider of insurance to the public and affordable housing sector found their homegrown core system outdated, leading to increased administrative hassle and inefficiencies. After an exhaustive search that vetted multiple vendors, they selected OneShield's core system for their upgrade.

In this podcast, OneShield's Senior Vice President Leah English engages HAI Group's COO and CFO Troy LePage in a fireside chat on the transformation. You'll also hear:

• How HAI Group's experiences shaped their search for a new system,
• What lessons they learned in evaluating the different platforms, and
• How a company should prepare itself and personnel when undertaking this large change.