There will always be the need for human touch in insurance. (Credit: DIgilife/Adobe Stock) There will always be the need for human touch in insurance. (Credit: DIgilife/Adobe Stock)

The emergence of artificial intelligence (AI) in the insurance industry may have a transformative impact on agents and carriers. AI can enable us to spend less energy on time-consuming administrative tasks. It can synthesize large amounts of data, help us make decisions at rapid speed, and better assess risks.

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