The 2023 Independent Insurance Agent Survey revealed that today's insurance professionals are overcoming challenges to serve clients and grow their businesses. (Adobe Stock)

Like many other businesses, independent insurance agents and agencies in 2023 are weathering financial uncertainty, budget constraints, challenging partnerships, shifting customer demands, fussy technology, staffing shortages and increased catastrophe risk.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].