AI is helping insurers handle the increased demand by eliminating the rote and manual work from their plates. With recommendations for autonomous claim payments and fraud avoidance, AI handles the high-volume low-value claims that are the frequent bottlenecks in claims processing. AI is helping insurers handle the increased demand by eliminating the rote and manual work from their plates. With recommendations for autonomous claim payments and fraud avoidance, AI handles the high-volume low-value claims that are the frequent bottlenecks in claims processing. (Photo: Shapecharge/iStock)

Increasingly sophisticated schemes, inflation and a looming recession made 2022 a tough year for insurers — and we anticipate these challenges will only continue to shape the industry this year. However, future-focused insurers leveraging artificial intelligence (AI) solutions are adapting well in today's changing environment.

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Claims Technology
Technology Implementation
Commercial Lines
Loss Control