The 2023 Independent Agent Survey drills down on technology tools to uncover those that are essential for today’s insurance businesses. The survey also explores agency recruitment, training and staffing demands as well as the impact of the current economic climate. (Dil LX/Adobe Stock) The 2023 Independent Insurance Agent Survey drills down on technology tools to uncover those that are essential for today’s insurance businesses. The survey also explores agency recruitment, training and staffing demands as well as the impact of the current economic climate. (Dil LX/Adobe Stock)

The manner in which business gets done today is different than in years past, thanks to technology, staffing demands, geopolitical trends and so much more.

Independent insurance agents must mirror these changes in society and the world while serving clients and anticipating what’s on the horizon. The result is a delicate professional dance designed to make sure that policyholders are secure while responding to carrier partners and continuing to grow their business.

Elana Ashanti Jefferson

Executive Editor Elana Ashanti Jefferson is a veteran journalist and communications professional. She can be reached by sending email to [email protected]

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