A majority of policyholders feel their insurer treats them as an individual and 69% agree with the statement: "My insurance company cares about its customers." (Credit: Svitlana/Adobe Stock)
When it comes to seeking coverage for a vehicle or home, U.S. consumers prefer to work through a local insurance branch, according to research from Duck Creek Technologies, which also reported Canadian policyholders show a propensity for brokers when buying vehicle and critical illness plans.
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
