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Insurance professionals and their clients have begun to adjust and even thrive in the “new normal” brought on by the pandemic, technology and the various social, political and economic winds that will come to define this point in history. (Photo: Alena/Adobe Stock) Insurance professionals and their clients have begun to adjust and even thrive in the “new normal” brought on by the pandemic, technology and the various social, political and economic winds that will come to define this point in history. (Photo: Alena/Adobe Stock)

What a difference a year makes? That phrase sounds nice rolling off the tongue, but it’s not quite accurate when it comes to P&C insurance or the world around it.

As 2022 unfolds, it’s not so much that the world has shifted dramatically from a year ago; it’s that insurance professionals and their clients have begun to adjust and even thrive in the “new normal” brought on by the pandemic, technology and the various social, political and economic winds that will come to define this point in history.

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Elana Ashanti Jefferson

Executive Editor Elana Ashanti Jefferson is a veteran journalist and communications professional. She can be reached by sending email to [email protected]

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