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“Cybercriminals have exploited legitimate web de-bugging tools to access the data in transit from third-party data providers that populate the carriers’ sites,” Sontiq stated in a release. (Credit: Maksim Shmeljov/Shutterstock.com) “Cybercriminals have exploited legitimate web de-bugging tools to access the data in transit from third-party data providers that populate the carriers’ sites,” Sontiq stated in a release. (Credit: Maksim Shmeljov/Shutterstock.com)

Instant-quoting tools and other digital advancements developed to enhance consumers’ experiences are drawing the attention of hackers, which have been increasingly targeting the industry, according to Sontiq.

Carriers’ automated quoting websites are the primary entry point for cybercriminals to access non-public information (NPI) on customers, the identity security firm reported. As the industry has accelerated the adoption of faster-quoting processes and tools, new vulnerabilities have opened. Sensitive data that have been compromised includes addresses, VINs, drivers’ license details and household member information.

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Steve Hallo

Steve Hallo is an assistant editor with PC360 Group. Prior to his current position, Steve spent nearly a decade covering retail transformation, consumer trends, manufacturing issues and supply chain challenges impacting global CPG markets. He can be reached at [email protected], and on LinkedIn and Twitter.  

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