As the insurance industry acclimates to unprecedented changes during COVID-19, some of which have spurred policyholder discontent, it helps to better understand how technology can combat deceitful claims. (Photo: Shutterstock.com) As the insurance industry acclimates to unprecedented changes during COVID-19, some of which have spurred policyholder discontent, it helps to better understand how technology can combat deceitful claims. (Photo: Shutterstock.com)

Whenever there is a downturn in the economy, fraud risks seem to increase as insurers are viewed as having deep pockets capable of paying for whatever damages policyholders suffer.

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