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At the onset of 2020, some insurance pundits suggested that industry disruption was less likely to come from a standalone startup (a la Lemonade) and more likely to be catalyzed by established carriers modernizing their services through smart technology partnerships.

But thanks to the accelerated technology adoption in insurance spurred by the COVID-19 pandemic, digital startups may now uncover fresh opportunities to enhance customer experiences and develop modern products in the insurance space.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].