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Digital transformation. Carriers have an opportunity to evaluate the value delivered by sharing various aspects of their businesses with digital business service providers to find creative and effective solutions. (Photo: ALM Archives)

There’s no doubt that technology is transforming industries around the globe. For insurers, this adoption has involved blending multiple legacy systems and providing staff training while developing products and procedures that meet policyholder needs and expectations. It is a complex process that involves identifying risks, access to adequate technology, significant investments and making informed decisions.

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