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2020 is the start of a new decade and, in many ways, the start of something new for the commercial insurance industry. (Photo: Shutterstock) 2020 is the start of a new decade and, in many ways, the start of something new for the commercial insurance industry. (Photo: Shutterstock)

Commercial lines represent a growing insurance segment where agencies have the opportunity to specialize and differentiate their business. At the same time, every business is different and complex, making the application and renewal process inherently inefficient for both agents and their clients. These inefficiencies have plagued agencies, carriers, and insureds for decades.

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