Direct-to-consumer insurance distribution deprives customers of professional guidance and human connection.
Voters in California, Georgia, Kansas and Oklahoma will select their next insurance commissioners in November.
Forbidden practices include engaging policyholders in a contingency-based fee arrangement and rendering legal advice regarding coverage issues.
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Insurers face formidable challenges when it comes to the end-to-end handling of high-volume property claims--from operational inefficiencies that increase cost and indemnity inaccuracies that impact the loss ratio, to increased loss adjustment expenses, and meeting and exceeding ever increasing customer satisfaction expectations by policyholders. Download this white paper and learn how to increase efficiency and accuracy while enhancing customer satisfaction.
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P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help.
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Is selling more insurance enough to grow your business? Watch this video and learn how you can bring organization, analytics, automation and transparency to your service department in order to maximize efficiency and create a more profitable agency in 2022 and beyond.
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