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As an SI partner, there can be pressure to agree to fixed-fee contracts; this requires explicit scope. For the carrier, there’s a fear of a pure Agile time-and-materials approach because "whatever" can be equally problematic. (Credit: metamorworks/Shutterstock) As an SI partner, there can be pressure to agree to fixed-fee contracts; this requires explicit scope. For the carrier, there’s a fear of a pure Agile time-and-materials approach because “whatever” can be equally problematic. (Credit: metamorworks/Shutterstock)

Core system transformation — such as replacing policy, claims or billing systems — is a bit of a misnomer because teams end up building projects backward and as a result, take too long and cost too much. Most importantly, insurers lose some of the benefits of moving to the new system(s) because the team has spent too much time in the past instead of looking toward the future.

America's Claims Executive (ACE) 2020Event

ACE Leadership Forum & Expo is the annual conference for Senior Claims Managers in Insurance organizations.

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America's Claims Executive (ACE) 2020Event

ACE Leadership Forum & Expo is the annual conference for Senior Claims Managers in Insurance organizations.

Get More Information
 

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