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Adult woman patient doing physical rehab with therapist and doctor Advances in insurance technology may help injured workers get their claims processed more quickly. (Photo: Shutterstock)

Artificial Intelligence (AI), machine learning, the Internet of Things (IoT), blockchain, robotics, quantum computing — the terminology of technology is staggering enough, let alone understanding what it is and how to use it. Although some of the advances in technology are more noise than anything useful, much of these developments can be quite valuable for the workers’ compensation industry — especially in claims management and risk control.

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