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AI and claims integration. Integrating technologies and automating administrative tasks can free up employees’ time for higher-value tasks that require a human’s touch. (Photo: Shutterstock)

Getting injured on the job or in an auto accident can have a significant impact on a person’s life. Going through the process of filing a claim and getting treatment can make it even more complicated. In fact, a 2018 study found that one in seven survey respondents said it took longer than expected to settle their property & casualty (P&C) claim, with delays adding to their burden.

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