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As more providers experiment with these tools, they’ll find better ways to leverage them. Leaders in the insurance industry anticipate massive change, but many are fighting against legacy systems. (Photo: Shutterstock)

The age of the insurance monolith is over. That doesn’t mean established titans are destined to die, or even that they will stop dominating, but it does mean they have to adapt, quickly and continuously, to stay alive. And no one knows this better than industry leaders themselves.

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