Search
 
Commentary

3 keys to world-class insurance customer service, shared by NCCI

Customers are at the heart of every business’s success and their satisfaction must be a top priority.

X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Customer service rep When customers quickly get the answers they are looking for from a friendly and knowledgeable team, they are more likely to be satisfied with their experience and with the company they are doing business with. (Photo: iStock)

The beginning of October marks National Customer Service Week, which recognizes the important role that customer relationships play in virtually every industry. After all, customers are at the heart of every business’s success and their satisfaction must be a top priority.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

Recommended Stories

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.