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Claims analytics. Good data can provide actionable insights and drive better decision-making for claims. (Photo: Shutterstock)

Every decision matters when handling an auto casualty or workers’ compensation claim. A poor decision could cause a delay in helping an injured worker get back to work, while a well-informed choice could help an auto insurance claimant receive compensation for their injuries sooner rather than later.

Having a comprehensive perspective into all of the events and details surrounding a claim is powerful —since good data often provide actionable insights to drive better decision-making, which usually results in better outcomes to help restore lives. For example, a recent study found that incorporating more data into claims processing could reduce severity payments by 25%, shorten claim open times and reduce attorney involvement.

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