the use of advanced data management tools has allowed insurers access to more efficient ways to electronically file and record their documentation. (Photo: iStock) In the 1990s, large insurers kept their pertinent record-keeping information in folders filed away in huge cabinets lined up at the end of the office.
In those days, insurers were able to destroy their documents — typically the law would allow for their destruction after a five to seven-year period.
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